Shipping & Returns Policy
All orders ship from Eugene, Oregon with the most economical method, usually UPS Ground or US Post flat rate. Items in stock ship the following business day. Custom orders and items not in stock shipped ASAP, usually within 7 days. Shipping in transit times will vary according to the distance of the shipment. West coast orders – maybe 2 days; East coast orders – 5 business days or less. For more expedited deliveries, call the studio to make arrangements. Orders outside lower 48 states, please call for shipping charges.
Return of any product must be within 30 days of shipping date. Use original packaging material for returns and return items must be in similar condition to when originally sent. Items must be free of wear and tear. We retain the right to exchange the original product for an item of equal design and size or issue a credit for substitute product. Shipping costs not refundable.